Refund Policy

Welcome to the NOVADYNAMIQ refund policy page. At NOVADYNAMIQ, we are committed to providing exceptional products and services. However, we understand that there may be occasions when a refund is necessary. Please read our policy carefully to understand your rights and options.

Eligibility for Refund

• Products must be returned within 30 days from the date of purchase.
• The item must be unused and in the same condition that you received it.
• Original packaging is required for a refund.

Non-refundable Items

• Gift cards
• Downloadable software products
• Some health and personal care items

How to Request a Refund

To initiate a refund, please follow these steps:

1. Contact our customer support team at [email protected].
2. Provide your order number and reason for the refund.
3. Our team will review your request and respond within 5 business days.

Processing Time

Refunds will be processed within 7-10 business days after approval. The timing can vary depending on your bank or credit card issuer.

Contact Us

If you have further questions about our refund policy, please don't hesitate to contact us at [email protected].

Thank you for choosing NOVADYNAMIQ. We value your business and strive to ensure your satisfaction.